SYMPTOM / ERROR MESSAGE: Error 781: The encryption attempt failed because no valid certificate was found. SITUATION: This occurs after clicking on a VPN client shortcut icon in an attept to reach a remote network. CAUSE: The VPN client setup has become corrupt. SOLUTION: 1) delete the VPN shortcut on your desktop. 2) start / settings / network connections delete the VPN icon here also. [make sure that you copy the details of how it's configured FIRST!!!!!] 3) recreate the VPN client & don't forget to tell it to add a shortcut to your desktop while doing so.